A Managed Services Provider(MSP) value proposition includes offering services customized for each client. Thus, each client can stay ahead of their competition and deliver their products and services with a faster time-to-market. As a result, a great MSP will partner with their clients and help them deliver superior service and products to their clients.
ExterNetworks has a detailed onboarding process which outlines detailed steps to turn-up the appropriate services for new clients. ExterNetworks and their clients may decide on services that include:
- Efficient Handling of Alarm Management System through Network Fault Management
- Efficient Handling of Trouble Ticketing through Service Fault Management
- Performance Management for reporting and threshold levels
- Providing business process control for network problem resolution
- Inventory Management for network discovery and topology
ExterNetworks offers strategy sessions to help your business grow by looking at the big picture of your business and your industry, not just your immediate IT needs. We’ll talk about emerging technologies and how they may help your business thrive and grow. Learn what it’s like to enjoy a true consultative relationship with your MSP.
More info: Managed Firewall Services
