According to a report by McKinsey & Company, companies that embrace a strong coaching culture see up to 40% higher employee engagement—and significantly better retention.
<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Let's be genuine—performance reviews once a year just don't cut it anymore. So, what is the deal, and how should it be done?</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"> </span><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Let's explore!</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Today's employees enjoy honest feedback, conversations, and development possibilities. And when do they get them? They stay, they perform, and they thrive. How? <br><br>According to a report by McKinsey & Company, companies that embrace a strong coaching culture see up to 40% higher employee engagement—and significantly better retention.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">But here's the thing: coaching isn't just a skill leaders require—it's a culture organizations must create.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"> </span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">A coaching culture changes how teams communicate, leaders guide, and businesses thrive—one conversation at a time.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">And when done, right? It doesn't just boost morale—it increases performance.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><strong><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Let us understand Coaching Culture. What is it, and how does it work?</span></strong></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">A coaching culture is one where feedback isn't stressed—it's included and welcomed. Managers regularly drive, listen to, and challenge their team members to reach their full potential—not once a year but in the moments that matter most.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Rather than "fixing" performance, coaching concentrates on unlocking it. </span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">That means:</span></p><p class="MsoNormal" style="text-indent: -.25in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in; background: white; margin: .05in 0in .0001pt 24.0pt;"><!-- [if !supportLists]--><span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #2b373e;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Asking the right questions, not just giving instructions</span></p><p class="MsoNormal" style="text-indent: -.25in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in; background: white; margin: .05in 0in .0001pt 24.0pt;"><!-- [if !supportLists]--><span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #2b373e;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Encouraging autonomy over micromanagement</span></p><p class="MsoNormal" style="text-indent: -.25in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in; background: white; margin: .05in 0in .0001pt 24.0pt;"><!-- [if !supportLists]--><span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #2b373e;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Recognizing progress, not just outcomes</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Organizations that embrace this model don't just see happier employees—they see stronger leaders, better collaboration, and higher business agility.</span><strong><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"> </span></strong></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><strong><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">How to Build It</span></strong></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">If you're looking to embed coaching into your DNA, here are a few starting points:<br style="mso-special-character: line-break;"><!-- [if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;"><!--[endif]--></span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">1. <strong>Train your managers with intent</strong>.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Coaching isn't intuition—it's a learnable skill. Train your team leads and supervisors with </span><a href="https://www.cxeinc.com/leader-manager-development" target="_blank" rel="noopener"><strong><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: blue;">management and leadership training</span></strong></a><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"> focusing on listening, questioning, and performance planning.<br style="mso-special-character: line-break;"><!-- [if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;"><!--[endif]--></span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"> 2. <strong>Make coaching part of everyday conversations</strong>.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Replace rigid performance reviews with regular 1:1s focusing on growth, challenges, and support. Managers should be fluent in both giving feedback and asking empowering questions.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"> <br>3. <strong>Recognize coaching moments, not just coaching roles</strong>.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Peer-to-peer coaching is just as powerful as top-down guidance. Celebrate team members who support others, share knowledge, or offer constructive input.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"><br>4. <strong>Align coaching with business goals</strong>.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">A strong coaching culture doesn't operate in a vacuum. To reinforce its value across departments, tie coaching efforts to measurable outcomes like productivity, retention, or customer satisfaction.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"> </p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><strong><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Real Impact Requires Real Tools</span></strong></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">CXE Inc. offers an on-demand eLearning library to support organizations on this journey, including "Coach the Coach! Performance Management<strong>"</strong>—a course designed specifically for managers and leaders looking to elevate their coaching skills.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"> </span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">In this course, leaders will: </span></p><p class="MsoNormal" style="text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in; background: white; margin: .05in 0in .0001pt 24.0pt;"><!-- [if !supportLists]--><span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #2b373e;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Learn the three essential coaching moves.</span></p><p class="MsoNormal" style="text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in; background: white; margin: .05in 0in .0001pt 24.0pt;"><!-- [if !supportLists]--><span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #2b373e;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Practice applying them to real performance scenarios.</span></p><p class="MsoNormal" style="text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in; background: white; margin: .05in 0in .0001pt 24.0pt;"><!-- [if !supportLists]--><span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #2b373e;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Build a custom coaching plan for their teams.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;"> It's practical, accessible, and designed to impact teams' performance and growth.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><strong><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Final Thoughts</span></strong></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">Creating a coaching culture is more than a nice leadership trend—it's a strategic move toward </span><a href="https://www.cxeinc.com/blog/top-5-signs-your-organization-needs-culture-change" target="_blank" rel="noopener"><strong><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: blue;">organizational culture change</span></strong></a><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">. When coaching becomes part of everyday operations, businesses experience greater engagement, improved communication, and more substantial alignment between people and purpose.</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">As companies across industries embrace </span><a href="https://www.cxeinc.com/blog/top-5-signs-your-organization-needs-culture-change" target="_blank" rel="noopener"><strong><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: blue;">corporate cultural change</span></strong></a><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">, the question becomes: Are your managers prepared to lead it?</span></p><p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: #2b373e;">If you're ready to shift from management to mentorship and from performance reviews to performance conversations, CXE's coaching solutions are here. </span></p><p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><a href="https://www.cxeinc.com/contact-us" target="_blank" rel="noopener"><strong><span style="font-size: 12.0pt; line-height: 107%; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: blue;">Are you?</span></strong></a></span><span style="font-size: 12.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #2b373e; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"> </span></p>
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