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But with hundreds of firms claiming to be “certified experts,” how do you separate the talkers from the true enablers?
Let’s walk through the most important questions you should ask before signing the dotted line — and why Codleo continues to earn trust globally.
What Should I Ask a Salesforce Partner Before Hiring?
1. Do They Have Salesforce Certifications and Relevant Experience?
Salesforce is constantly evolving — and so are its partners. Look for firms that hold multiple Salesforce certifications across clouds and roles, such as:
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Salesforce Certified Administrator
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Platform Developer
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Service/Marketing/Sales Cloud Consultant
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Pardot Specialist
Codleo proudly checks this box — with a cross-functional team of certified experts who’ve led hundreds of successful Salesforce Consulting implementations across industries like healthcare, education, non-profit, and manufacturing.
2. What’s Their Implementation Methodology?
A solid partner should be able to clearly outline their approach, from discovery to deployment. The best follow a structured path:
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Discovery & Stakeholder Interviews
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Process Mapping & Customization Design
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Testing & Training
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Go-Live Support & Monitoring
Codleo uses a proprietary 4-phase delivery methodology to ensure zero blind spots — and continuous alignment with your business goals. Explore our Salesforce Implementation services for more.
3. What Post-Launch Support Is Offered?
Your journey doesn’t end at go-live — it begins. Ask about:
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SLA-backed support plans
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Access to technical staff post-implementation
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Ongoing optimization and training
Codleo provides dedicated post-launch support, detailed documentation, and a customer success team that listens and acts.
How Do I Identify a Bad Salesforce Partner?
Not every partner is worth the partnership. Here’s a simple 3-question test to avoid costly mistakes:
1. Do They Align with Your Culture and Values?
Misalignment in company values often leads to breakdowns in communication and accountability. Codleo invests in understanding your business DNA, ensuring cultural synergy from Day 1.
2. Is Their Communication Clear and Transparent?

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