How To Access Behaviour Support Services In Brisbane?
This guide breaks down the process step by step, so you can feel confident in finding the right support for yourself or someone you care for.

For many individuals living with disability, and their families, behaviour support plays a vital role in building independence, reducing challenges, and improving quality of life. In Brisbane, there are a wide range of services available that can help people access positive behaviour support tailored to their needs. But knowing where to start and how to access behaviour support services in Brisbane can feel overwhelming.

This guide breaks down the process step by step, so you can feel confident in finding the right support for yourself or someone you care for.

What Is Behaviour Support?

Behaviour support is a specialist service designed to assist individuals who may display behaviours of concern that impact their daily lives. These behaviours might include aggression, self-injury, withdrawal, or resistance to routines.

The goal of behaviour support is not to “fix” a person, but to understand the reasons behind certain behaviours and work with the individual, their family, and carers to put practical strategies in place.

Qualified practitioners develop a Positive Behaviour Support (PBS) plan, which focuses on:

  • Reducing or replacing challenging behaviours.
  • Building new skills and coping strategies.
  • Promoting inclusion and participation in daily activities.
  • Supporting the person to live with dignity, independence, and choice.

In Brisbane, many providers like Advance Care Solutions offer behaviour support services under the NDIS, making them accessible and affordable for participants.

Step 1: Determine Your Eligibility

The first step in accessing behaviour support is understanding whether you’re eligible through the National Disability Insurance Scheme (NDIS).

  • Are you an NDIS participant? If yes, behaviour support may already be included in your plan under Improved Relationships.
  • Not yet an NDIS participant? You’ll need to apply through the NDIS to see if you’re eligible for funding.

Even if you don’t have NDIS funding, you may still be able to access private behaviour support services in Brisbane, but costs will vary depending on the provider.

Step 2: Understand How Behaviour Support Is Funded

For those on the NDIS, funding for behaviour support usually comes under the Capacity Building – Improved Relationships category.

This funding allows you to:

  • Work with a registered behaviour support practitioner.
  • Develop a personalised behaviour support plan.
  • Receive training and support for family, carers, or support workers.
  • Access regular reviews to track progress and make adjustments.

Knowing which part of your plan covers behaviour support will help you choose the right provider and avoid confusion around costs.

Step 3: Choose A Behaviour Support Provider In Brisbane

Finding the right provider is one of the most important steps. Look for an organisation that:

  • Is NDIS registered for behaviour support.
  • Has qualified and experienced practitioners.
  • Takes a person-centred approach, tailoring support to your goals.
  • Provides clear communication and ongoing updates to families and carers.

In Brisbane, providers like Advance Care Solutions are trusted for their compassionate, evidence-based services. Their team works closely with participants and support networks to ensure strategies are practical, sustainable, and effective.

When choosing, don’t hesitate to ask:

  • How will you develop the behaviour support plan?
  • How often will the plan be reviewed?
  • What experience do your practitioners have?
  • How do you involve families and support workers?

Step 4: Referral And Assessment

Once you’ve chosen a provider, the next step is referral and assessment.

  • Referral: This may come from your NDIS support coordinator, GP, allied health professional, or you can self-refer directly to a provider.
  • Assessment: The practitioner will meet with the participant, family, and carers to understand the individual’s needs, environment, and goals.

The assessment process is crucial as it helps practitioners identify the underlying reasons for behaviours of concern and what supports might work best.

Step 5: Developing A Behaviour Support Plan

After the assessment, the practitioner will create a Positive Behaviour Support Plan (PBSP).

This plan usually includes:

  • A description of the behaviours of concern.
  • Identified triggers or causes.
  • Strategies to reduce or prevent challenging behaviours.
  • Replacement skills or coping techniques.
  • Support strategies for carers, families, and staff.

In Brisbane, all providers delivering behaviour support under the NDIS must comply with the NDIS Quality and Safeguards Commission guidelines, ensuring plans are ethical, respectful, and focused on the participant’s rights.

Step 6: Implementing The Plan

  • Once the plan is developed, it’s time to put strategies into action. This stage involves:
  • Training for families, carers, or support staff.
  • Regular monitoring and feedback.
  • Adjustments if strategies aren’t working as expected.

Consistency is key here — the more everyone works together to apply the plan, the more likely it is to see positive changes over time.

Step 7: Ongoing Reviews And Adjustments

Behaviour support is not a “set and forget” service. Ongoing reviews are essential to ensure the plan continues to meet the participant’s needs as they grow and change.

Providers in Brisbane will typically:

  • Review progress every few months.
  • Gather feedback from families and carers.
  • Update strategies if new challenges arise.

This ongoing support helps ensure that the participant continues to move towards greater independence and wellbeing.

Why Choose Behaviour Support Services In Brisbane?

Brisbane has a strong network of NDIS-registered providers who are passionate about improving lives through behaviour support. By accessing local services, you benefit from:

  • Practitioners who understand the Brisbane community and local resources.
  • Easier face-to-face appointments.
  • Strong collaboration with schools, workplaces, and community groups in your area.

Advance Care Solutions, for example, is based in Brisbane and has a team of dedicated practitioners committed to providing personalised, compassionate behaviour support services.

Final Thoughts

Accessing behaviour support services in Brisbane doesn’t have to be complicated. By understanding your eligibility, funding options, and the steps involved — from choosing a provider to developing and implementing a behaviour support plan — you can feel confident in starting the journey.

The right behaviour support can make an incredible difference, not just for the individual, but for their entire support network. It’s about building skills, improving relationships, and opening doors to a more independent and fulfilling life.

If you’re ready to take the first step, reach out to an experienced provider like Advance Care Solutions to discuss how behaviour support services can help you or your loved one thrive.


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