Ever wondered how to let your customers upload files and get paid for it directly through your WooCommerce store? If you're selling custom products — think printed mugs, personalized t-shirts, or bespoke invitations — you know the importance of collecting files from customers during their purchase journey. Luckily, there's a solution that makes this easy and profitable.

In this guide, we’ll explore exactly how to add a WooCommerce upload file option and charge customers for their uploads using a powerful plugin developed by Extendons. We’ll show you how to set it up, what features to look out for, and how to make the most of it — all while providing your customers with a smooth and intuitive shopping experience.

Why You Need a File Upload Option in WooCommerce

When you’re selling customizable products, it's essential to collect relevant files from customers — like logos, designs, photos, or documents. Traditionally, this was done via back-and-forth emails, which is time-consuming and error-prone. A file upload WooCommerce plugin helps streamline the process and brings several benefits:

• Collect all customer data upfront

• Offer customization at scale

• Save time on communication

• Improve order accuracy

• Charge for file uploads as a service

Introducing the File Uploader for WooCommerce by Extendons

Extendons offers a comprehensive plugin called File Uploader for WooCommerce that simplifies file collection across multiple touchpoints in the purchasing process. With this plugin, you can:

• Display file upload buttons on product, cart, and checkout pages

• Let customers upload single or multiple files

• Allow file preview, deletion, and modification

• Restrict uploads based on product, category, file size, or user roles

• Charge customers a fee for each upload (fixed or percentage)

• Attach notes and enable admin approval workflows

Whether you're running a print-on-demand store or selling custom digital designs, this plugin covers all your needs.

Key Features at a Glance

1. Upload on Multiple Pages

Let users upload their files on the product, cart, or checkout pages. This provides a seamless experience depending on when you want them to provide their files.

2. Post-Purchase File Modifications

Customers can modify their uploaded files from the Thank You page or the My Account page. This is perfect in case they made a mistake and want to correct it after ordering.

3. File Restrictions

Control file type (like JPG, PNG, PDF) and size limits to avoid server overloads. You can even restrict uploads to certain products, categories, or user roles.

4. Admin File Management

Admins can approve, reject, or add feedback notes to each file. Customers are automatically notified via email of the approval status.

5. Customization Options

• Rename the upload button

• Change button colors to match your theme

• Display the number of uploaded files in the order

• Allow note attachment per file

6. Pricing for Uploads

This is where things get exciting. You can charge customers for uploading files:

• Apply a fixed fee per upload

• Set a percentage-based fee depending on the order amount

• Offer discounts for bulk uploads or promotional purposes

Step-by-Step: How to Charge for File Uploads in WooCommerce

Step 1: Install the Plugin

First, purchase and install the File Uploader for WooCommerce plugin by Extendons.

1. Go to your WordPress dashboard

2. Navigate to Plugins > Add New

3. Upload the plugin ZIP file

4. Click “Activate”

Step 2: Configure Basic Settings

After activation, go to the plugin settings panel to configure where the file upload WooCommerce button should appear — product page, cart, or checkout.

• Enable/disable upload on selected pages

• Allow single or multiple file uploads

• Customize button text and color

Step 3: Enable File Restrictions

Make sure your store only accepts valid files:

• Set max file size (e.g., 5MB)

• Allow only specific formats (e.g., .jpg, .pdf)

• Limit uploads to selected products or user roles

Step 4: Set Pricing Rules for Uploads

This is where you monetize the feature. Head over to the Pricing Rules tab:

• Enable “Charge for File Uploads”

• Set the fee type (fixed or percentage)

• Optionally offer volume discounts

Example:

• Charge $5 per uploaded file

• Or add a 10% surcharge per order if files are uploaded

Step 5: Add Notes and Admin Feedback

You can also allow users to attach a short note with each upload. On the admin side, you can review each file and approve or reject with comments. The system sends automatic emails based on your actions.

Step 6: Display Upload Summary in Orders

Customers and admins can view the number of uploaded files in the order details section. This ensures transparency and easy reference.

Pro Tips to Maximize File Uploads

1. Add a Help Tooltip

Some customers may not know what to upload. Add a tooltip with instructions next to the upload button.

2. Offer Upload Discounts

To increase conversions, offer a discount for users who upload files during checkout.

3. Use File Preview

Enable file preview so customers can double-check their uploads before placing the order. It reduces errors.

4. Customize by Product Type

Enable file uploads only for products that require them, such as custom printing or personalized items.

5. Include Upload Status in Email Confirmations

Give peace of mind by showing uploaded files in the order confirmation email.

Common Use Cases

• Print-on-demand businesses (e.g., shirts, mugs)

• Photographers collecting client images

• Digital service providers needing artwork

• Freelancers receiving custom briefs

• Event planners collecting logos or banners

Frequently Asked Questions

Q1: How do I let customers upload files only for certain products? A: You can enable the file upload WooCommerce option for specific products or categories in the plugin settings.

Q2: Can customers remove or replace a file after they’ve uploaded it? A: Yes, customers can modify or replace uploaded files from the Thank You page or My Account section.

Q3: Can customers be charged for the files they upload or is it free? A: You can set a fixed price or percentage-based fee for file uploads and charge your customers accordingly.

Q4: What are the file types and sizes that customers can upload? A: You can allow specific file types like JPEG or PNG and set a maximum upload size based on the limitations of your server.

Q5: Will customers get notified if their file is approved or rejected? A: Yes, an automatic email is sent when an admin approves or rejects an uploaded file.

Q6: Is this plugin compatible with Cart/Checkout Blocks? A: No, the plugin is not currently compatible with Cart/Checkout Blocks.

Final Thoughts

Adding a WooCommerce upload file feature to your store is a smart move for businesses offering custom or personalized products. With the Extendons plugin, not only do you collect files more efficiently, but you also have the opportunity to monetize file uploads directly.

From simplifying communication to improving order accuracy and adding a new revenue stream, this plugin can significantly boost your store’s performance.

If you’re serious about selling custom products, the file upload WooCommerce plugin from Extendons is an essential tool to consider.